At CodeSolz, we create software solutions designed to make your digital workflow smoother, faster, and smarter. From plugins to applications, our goal is to help you work more efficiently and get real value from every product you purchase. We also want you to feel completely confident when buying from us. That’s why every product comes with a 14-Day Money Back Guarantee. If the software does not work as promised, and we are unable to resolve the issue, you are protected — simple and risk-free.

Try With Confidence – Your Peace of Mind

We’re confident you’ll love the features and performance of our products. But we also understand that sometimes expectations don’t match reality. Our refund policy ensures that if a product truly doesn’t work for you, you can request a refund within the guarantee window.

Refund Eligibility – When You Qualify

• Refunds can be requested within 14 days of purchase if:
• The product you purchased is completely non-functional.
• Our team fails to respond to your support request within 48 business hours (business days only).
• The product description does not match the actual features delivered.
• We are unable to fix an issue caused by our software.
• Once a support representative accepts your ticket, the issue is not resolved within 24 hours.

We’ll always work with you to resolve any issue first and we commit to quick action. If we can’t resolve it within the promised time, you’ll receive a full refund.

Refund Limitations – When Refunds Cannot Be Issued

To keep our policy fair and transparent, refunds are not possible in the following cases:

• You changed your mind after purchase or no longer need the product.
• The item was purchased by mistake and has already been downloaded.
• You report an error but refuse to provide the information we need to investigate and resolve it.
• Issues are caused by third-party software, hosting, or custom code outside our control.
• The purchase was made at a special or discounted price (promotional offers are final sale).
• You request features not included in the official product description or demo.
• You require custom work or modifications beyond the original scope of the product.
• We reserve the right to refuse refunds to clients who act in bad faith or misuse our services.

How to Request a Refund

• Contact our support team support@codesolz.net with your order details and a clear description of the issue.
• Our team will review your request and respond within 1–2 business days.
• If your case qualifies, the refund will be processed promptly through your original payment method.

Our Commitment to You

We believe most refund requests can be avoided through quick, friendly, and professional support and that’s our first priority. We’ll always do our best to make sure you succeed with our products.

Your trust matters to us. That’s why every purchase at CodeSolz is backed by our 14-Day Risk-Free Guarantee.